Frequent Inquiries

Callusan® — Frequently Asked Questions

How does Callusan soften dry or callused skin?

Callusan cream-mousse uses urea at different strengths to attract water and soften rough, hardened skin. Regular use supports smoother-feeling heels and feet.

How is the foam different from creams or ointments?

The mousse absorbs quickly and avoids a heavy, greasy film—one reason foot-care pros like foam for repeat daily use.

Is it suitable for sensitive or diabetic skin?

Several variants are fragrance-/dye-free and labeled as suitable for diabetics. If you have diabetes, neuropathy, or poor circulation, ask your clinician before starting any new foot-care routine.

Is Callusan only for feet?

Extra and Forte are commonly used for rough feet and heels; Hydro (5% urea) is also suitable for body care. Avoid eyes and mucous membranes.

Which strength is right for me?
  • Hydro — 5% urea: Daily moisture for dry/sensitive skin (body & feet).
  • Extra — 10% urea: For very dry, chapped, or rough skin; widely used in diabetic foot care.
  • Forte — >15% urea: Intensive softening for stubborn callus and heel cracks; with shea butter.
  • Rapid — 5% urea + Iceland moss & blackcurrant: Helps prevent fungus in fungus-sensitive skin; not a medicine.
  • Fresh: For damp/sweaty feet (deodorising/antiperspirant positioning).

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How do I use Callusan correctly?
  1. Use on clean, dry, unbroken skin.
  2. Shake well, then hold the can nozzle facing down to dispense.
  3. Apply a walnut-sized amount, massage until absorbed, 1–2× daily.

Tip for heels: some clinicians layer an occlusive ointment over urea products at night; if you have diabetes or neuropathy, ask your clinician first.

Where can I buy Callusan?

Buy direct from us or from authorised pharmacies/clinics.

Manufacturer: Greppmayr GmbH (Germany).

Orders & Shipping

Shipping times and rates vary by destination and carrier. See our Shipping Policy for live rates, cut-off times, and tracking.

  • Orders placed before our daily cut-off ship the same or next business day (unless otherwise stated).
  • We’ll email tracking as soon as your parcel is scanned by the carrier.
Returns & Refunds

Unopened items in original packaging may be eligible for return—see our Returns Policy for the window, process, and exclusions (e.g., used aerosols can’t ship via air).

Can I use it with other routines or treatments?

Yes—many routines combine moisturizing with gentle professional exfoliation. Don’t cut calluses at home. For suspected athlete’s foot, use an approved antifungal and see a clinician. Rapid is preventive only, not therapeutic.

Side effects & patch testing

Temporary mild stinging or redness can occur. Patch test first. Stop use and seek advice if irritation persists or if you notice cracks, bleeding, infection, or diabetic-foot concerns.

Important safety & storage (aerosol mousse)
  • Pressurised & flammable: protect from sunlight; do not expose above 50 °C / 122 °F. Keep away from heat/sparks/open flames; no smoking. Do not pierce or burn the can. Keep out of children’s reach.
Ingredients & allergens

See the INCI list on your can; formulas vary by variant (e.g., Forte includes shea butter; Hydro 5% urea; Extra 10% urea).

Pregnancy & breastfeeding

Data on topical urea in pregnancy/lactation are limited; ask your healthcare provider before use. (Cosmetics can’t claim to treat or prevent disease.)

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Clinics, pharmacies & wholesale

Request tiered pricing, clinic starter packs, and point-of-sale assets.

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